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Testimonials
We have two rabbits which we have had for three years.
Every time we go away on holiday we always ask Kerry
Thornby of A Best Friend Pet Care to look after them, as
we know she has an excellent reputation at being good at
what she does and her prices are also very reasonable.
Kerry goes above and beyond in her kindness to animals
and always has their well-being at heart. She shows
compassion whenever animals are mentioned and has a vast
knowledge about their wants and needs.
We would not hesitate to recommend Kerry to everyone we
know.
Kerry recently looked after
our
two cats, Millie and Lucy while we were on holiday.
She first of all came round to our house to introduce
herself and complete all the paperwork, and we were
instantly impressed by her thoroughness and attention to
detail, as well as her friendliness and interest in our
cats.
I explained all my quirks to Kerry concerning the care
of our cats and to her credit she didn’t seem too fazed!
We went through all of the feeding, litter trays and
play issues and she took copious notes.
While we were on holiday, Kerry took the trouble to text
us with updates on how they were doing, and as one of
our cats is extremely shy and nervous, she checked with
me to see if she could do anything to tempt her out from
under the bed. She clearly made a great deal of effort
to try to calm Millie and was also very good in clearing
up all of the little ‘accidents’ that occurred, probably
due to stress.
When we got back from our holiday, Kerry left us a
delightful card with a daily ‘diary’ entry describing
what she had done each day and what the cats were up to.
It was a really special gift and was very reassuring.
We would recommend Kerry for her diligence and personal
care and for the fact that she clearly does love animals
and understands how much we treasure our cats.
Kind regards
Rosanne and Kevin, Calcot
We have
used this company to provide a cat feeding service while
we were on holiday on more than one occasion. The
service has always been good - totally reliable and able
to cope without fuss with old or sick cats.
They
also always provide feedback on how the cats have been
and will confirm periodically that all is well via text
messages. We can thoroughly recommend them.
Richard Mark Goldup,
Reading
Visits to my house when I
am away for a whole day.
My dogs are fed, watered
and exercised. Also Kerry spends time playing with them,
or working them (I have agility equipment in the garden
and Kerry is an experienced agility handler).
When I
return I always find a long report detailing how the
dogs have been - what they have eaten; whether they were
happy to play or appeared depressed and not interested
in anything etc. Kerry knows I hate leaving them, so she
also sends me a text message to let me know they are ok.
She is
very patient when I keep bothering her on the phone to
find out how they are.
Cannot
fault the service at all.
Mrs Jill Christopher,
Reading
Kerry
ensures she meets the pets beforehand, writes full notes
about the pets including feeding details, vets details,
medication, routine and any other additional information
that will help her give the pets the best possible care.
Kerry has looked after my 4 boxer dogs (from puppies to
old age) for over 4 years and she gives 100% of her time
to looking after them.
She
always phones to say she has arrived, and again when she
leaves. She always leaves full detailed notes of what
has happened during her stay and what she has done
during her stay. I do not trust my dogs with many
people, but am fully confident with leaving them with
Kerry that they will be fully looked after and do not
worry knowing Kerry is there.
She does
far more than I expect of her in terms of playing with
my dogs, walking them, feeding - the list is endless and
I would recommend her to anyone with any pet.
Tobie James,
Reading
Kerry has taken care of my elderly cats for the past 3
years. She has an amazing instinct when it comes to
working with animals and my cats adore her. Kerry is
trustworthy and honest. We have even chosen to have her
keep the key to our home. The service she provides is
much more than pet care.
My eldest cat fell ill with pancreatitis whilst my
husband and I were away in the states for a 2 week
holiday. Had Kerry not had the training and
understanding that allowed her to recognise that the
animal was ill through her extensive work dealing with
animals with health issues, my cat would have easily
died from dehydration and in much pain.
Kerry swiftly took action and ensured she informed me
immediately. She then took on all responsibilities for
ensuring proper care at the vet, also taking time to
ensure my other cat was cared for.
Kerry is also unique in that she provides a detailed
account of activities and actions taken (medicines
given, outside time spent, etc) and ensures she cares
for your animals exactly as you request.
I was very lucky to find Kerry and truly appreciate her
compassion for animals and her immaculate service.
I would gladly recommend her services to anyone and
would welcome her using me as a reference.
Dahna, Burghfield
Kerry has been taking care of my three pets (two dogs
and a cat) for over two years. I couldn’t ask for
someone better to look after my pets, from walking my
two sometimes unruly canines, to giving care and
attention to a demanding cat. Kerry has walked our dogs
regularly and I’m so confident they’re in good hands I
never need to worry.
Kerry was excellent when I was away and my cat required
medication and had an adverse reaction to the drugs.
Kerry is completely reliable, thoughtful, kind and you
couldn’t ask for someone more trustworthy to look after
your much-valued pets. I can’t recommend her highly
enough,
Ann-Marie, Purley
“My dog, Jenny, had a
serious heart condition and was on medication, which had
to be administered at the same time each day.
Kerry
is very reliable, she always administered the medication
on time and to the correct dosage, she gave me written
progress reports and would always contact me if she had
any concerns about Jenny’s health"
Denise Moore, Calcot
I'd just like to say a huge thank you for all the times
you looked after Ariana and Tiponya for us when we were
away. We were both very impressed with the service you
offered and I would always recommend you if anyone was
looking for any pet care service. I just wish I could
find another business as good as yours in our area now.
I hope your business goes from strength to strength and
I wish you all the best for the future.
Kind regards,
Alec Horsburgh, Reading, Berks
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